Hudson Creative Documentation

Listing Closure Process Document

Closing a listing stops the listing from showing temporarily or even permanently. In this case, we have to inform the customer that the listings or the business is no longer in service or it is already closed. Therefore no customer can buy from you during that period or visit the business.

What You’ll Need:

1. ABIS
2. ALA

Google My Business

If you no longer want to manage a business, you can mark the business as permanently closed and remove the profile content and managers. You won’t be able to manage the business directly through Google Search or Maps, but the business may continue to show up on Google.

To mark your business as permanently closed on Search and Maps:

  1. Go to your Business Profile. Learn how to find your profile.
  2. Select Edit profile and then Business information.
  3. On your computer, using Google Search, select Edit profile.
  4. Near the top, select the Hours tab.
  5. Next to “Hours,” select Edit.
  6. Select Permanently closed.
  7. Select Save.

Facebook

  1. Go to the Facebook Page Basic info.
  2. Click the Hours.
  3. Mark the hours as Permanently closed.

YELP

How to mark your business permanently closed:

  1. Visit Yelp for Business (Business Information tab) and scroll down to Hours of operation.
  2. Click Edit, scroll down, and check the box next to Mark my business as Closed.
  3. Click the circle next to Temporarily Closed.
  4. Select a “Closed Until” date.
  5. Click Save Changes, review the final information and click Continue.

Another way of closing the YELP listing

  1. Click on the business listing
  2. Look for “Edit Business Info”
  3. Scroll down to the bottom and check the box “Business Is Closed” – Yes.
  4. Click “Submit changes”

TripAdvisor

To report that the business has permanently closed:

  1. Log into your Management Center.
  2. Select Manage listing from the top menu.
  3. Click Name and description.
  4. Click on Listing Support on the left menu.
  5. Click on Report Closure and add a comment.
  6. Click on Report Closure again to submit your request.

Apple Business Connects

  1. Log in to Apple Business Connect
  2. Go to your listing Status and click edit to change the status to Permanently Closed.

Foursquare

  1. Login to Foursquare.
  2. Click on “Manage your listing”
  3. Scroll down and go to ”Advanced Tools”.
  4. Click “Close this location” then “Ok”.

Restaurantji