BingPlaces - Support Chat Verification - Hudson Creative Documentation

This method is an effective time-saver and can help us avoid pain points when trying to verify BingPlaces listings. Please note that this is not a flawless method, and will not always work. It’s essential to at least request the postcard before moving forward with verifying this way. The following notes are of a conversation JC had with BingPlaces Support to verify 5 locations for This Is It! Southern Kitchen & BBQ. Any of communications sent by JC in this process can be re-purposed for your own attempts.

It’s very important that we have access to an email at the client’s domain to verify this way.

Navigate to https://www.bingplaces.com/DashBoard/Support.

Select United States in the first drop-down.

Click the green “Chat with Us” button.

Inquire that your location(s) are pending verification, but we have not received the post cards in the mail. Be sure to ask if we can verify another way.

It helps to specifically inquire about verifying through email address, so long as we have access to a client email on their domain. (ie: [email protected])

BingPlaces support may now ask you to confirm your ownership to the business by sending us an email using the business domain email address: {@thisisitbbq.com} and then they can verify the listing.

Follow BingPlaces Support’s instructions to continue with verification via email.

BingPlaces Chat Screenshot5 Sending The Email

Take a few minutes to review the listing(s), before it is verified, to make sure all business information (especially NAP) is correct – or matches the ABIS.

If the Name, Address or Phone Number is wrong during this verification and we have to change it later on, we will need to repeat this process to re-verify the listing another time!

Once you’ve confirmed the business information is correct, you can notify the BingPlaces Support person that the listing(s) is ready to verify.

The BingPlaces Support person will now verify the locations and notify you when you can expect the listing(s) will be published (go live) on BingPlaces.

The listings should now be verified. Please note when the “published by” date is within the corresponding Asana task(s).